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Terms & Conditions
Terms & Conditions
A: At American Bisque, there is no minimum web order requirement at this time, allowing customers to purchase as few or as many items as needed. Prices and case pack quantities are subject to change in accordance with current manufacturer policies. To ensure transparency and customer satisfaction, we review pricing on a quarterly basis. If you would like to be notified of any pricing or case pack changes before your order is shipped, please include your request in the comments or special instructions section of your order prior to submission. This process helps us maintain flexibility while keeping you informed about any updates relevant to your purchase.
A: Illinois residents are required to pay sales tax on orders from American Bisque unless they provide a valid resale number. To exempt your purchase from sales tax, please submit a copy of your tax number certificate at the time of ordering. This ensures compliance with Illinois tax regulations while allowing resale customers to receive their ceramic bisque products without additional tax charges. American Bisque is committed to smooth transactions and supporting our wholesale clients in the "Paint Your Own Pottery" industry with quality, U.S.A.-made ceramics.
A: American Bisque accepts payment by Visa, MasterCard, Discover, and American Express for all orders. Customers can securely complete transactions through our ecommerce website; we do not accept credit card information via email to ensure your security. For schools and institutions, special payment terms are available when a Purchase Order number is provided along with pre-approval obtained by email or telephone. This policy supports streamlined purchasing while maintaining secure and efficient processing tailored to the needs of educational and institutional clients.
A: Currently, American Bisque, LLC supplies Ceramic Bisque pieces exclusively within the United States. As a wholesale supplier of "Paint Your Own Pottery" bisque, all products are proudly made in the U.S.A. At this time, we do not offer shipping outside the country, but we are actively exploring options to expand our shipping services to Canada in the near future. Customers outside the U.S. are encouraged to stay updated on our website for any future developments regarding international shipping.
A: At American Bisque, we make every effort to keep our product descriptions and images up to date to provide an accurate representation of our ceramic bisque offerings. However, please note that the pictures displayed on our website are meant to serve as examples and may not exactly match every detail of the product you receive. Because all products are subject to change in color, design, shape, and packaging due to manufacturer variations, there may be slight differences from the images shown. We strive to showcase the most current products available, and these updates reflect our commitment to transparency and quality as a leading wholesale ceramics supplier made in the U.S.A. If you have specific concerns or need detailed information about a particular item, our customer service team is available to assist you.
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